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Shiping and return
Your order is shipped through the transportation company with which we are cooperating with.
Cost of Shipment
- Shipment within Greece
For orders within Greece, the cost of shipment is 5€.
- Shipment outside Greece
For orders outside Greece the cost of shipment is 10€.
Product Delivery Time
The purchases, realized through our e-shop, are shipped through the transport company we are cooperating with, to the place you have indicated to us within a time period of 4 to 8 working days.
If, in any case, for force majeure reasons (like bad weather conditions, strikes, etc.), the completion of your product delivery is not feasible within the preset time limits, for which we have committed ourselves, we’ll get in touch with you in order to inform you accordingly and to tell us whether you still wish the completion of your order.
There are three available ways of payment in order for you to pay your order:
- Credit card..
RETURNS AND CHANGES
Our e-shop offers you the possibility of returning the products for any reason. This return has to be realized within 14 days from the date of purchase (receipt of purchase). In order for the return to be accepted, the product has to:
- Be in the condition you received it. This means that the product is unused and is still in its packaging.
- Be accompanied with its sales receipt.
All we ask you is that you send the product back in the unused condition that you received it including a notice that clearly states your personal information and request. Pack up the products carefully in a box and a secure outer wrapper. Our company recommends you to thoroughly check your order upon receipt, in order to make sure that there are no obvious defects (for example it is not forged, the product is the right one, etc.). This check is not compulsory and the non-performance of this check does not restrict your rights.
The responsibility for the returning of the products is upon the customer till the products reach our hands.
Product Return Statement
In case you wish to return the product you ordered, you have to send us an e-mail to firstname.lastname@example.org . We would like you to inform us about the reason you wish to return the product.
How to return products